Customer Care

Customer Care is our top priority at Batuco. We strive to provide exceptional service and ensure a positive shopping experience for all our valued customers. If you have any questions, concerns, or need assistance, our dedicated customer care team is here to help.

Our customer care team is available via email to assist you with any inquiries you may have. We understand the importance of prompt responses and aim to address all customer queries within 24 hours. Whether you need assistance with sizing, product information, order tracking or any other matter, our team is ready to assist you throughout your shopping journey.

​

We believe in building strong relationships with our customers, offering personalized attention and ensuring your satisfaction with every interaction. Your feedback and suggestions are always welcome as we continuously strive to improve our services and meet your unique needs. 

Privacy & Safety

Here at Batuco, we want you to feel confident and well-cared for throughout your shopping experience. We also ensure secure and speedy shipping, with various shipping options available to suit your preferences. Your privacy is important to us, and we strictly adhere to privacy protection protocols to safeguard your personal information.

We believe in the quality of our products, and if you encounter any issues or defects, please reach out to us, and we will resolve it promptly. Your satisfaction is our utmost priority, and we appreciate your trust in choosing Batuco Club for your wardrobe needs.